At ttjili, we believe that gaming should always be a source of entertainment — never a source of stress or harm. We are committed to providing every player in the Philippines with the tools, information, and support they need to stay in control. Our responsible gaming framework is built around player well-being, transparency, and access to help whenever it is needed.
ttjili provides practical tools that help you manage your gaming activity and maintain healthy habits at all times.
Set a daily, weekly, or monthly deposit cap on your account so you never spend beyond what you are comfortable with. Once a limit is in place, it takes effect immediately and can only be lowered right away — increases require a cooling-off period to protect you from impulsive decisions. This tool is available to all registered players in the Philippines at any time through your account settings.
Decide in advance how long you want to play in a single session and let the platform remind you when that time is up. Regular breaks help you stay refreshed and make clearer decisions about your gaming activity. Setting a session limit is a simple but powerful habit that keeps entertainment from turning into an extended, unplanned commitment.
If you feel you need a short break from gaming, you can activate a cool-off period ranging from 24 hours to several weeks. During this time your account will be temporarily restricted from placing bets or making deposits, giving you the space to reassess your habits without permanently closing your account. This option is reversible once the chosen period has ended.
For players who feel they need a longer or permanent break, self-exclusion allows you to close your account for an extended period of your choosing. Once self-exclusion is activated, you will not be able to log in, deposit, or participate in any gaming activity on the platform. We take this request seriously and process it promptly to ensure your well-being is protected without delay.
Knowing the warning signs early makes it much easier to seek help and regain control before the situation becomes more serious.
Problem gambling can affect anyone, regardless of age, income, or experience level. It often develops gradually, which is why it is important to check in with yourself regularly and be honest about how gaming fits into your daily life. If you notice any of the following signs in yourself or someone you know, it may be time to seek support.
You are never alone. Support is available both through ttjili and through dedicated organisations in the Philippines.
Our support team is available around the clock to assist players who have concerns about their gaming behaviour or who wish to activate any of the responsible gaming tools described on this page. You can reach us through the in-platform messaging system at any time. We treat all responsible gaming enquiries with complete confidentiality and without judgement, and our team is trained to guide you through the available options in a calm and supportive manner. Whether you need help setting a limit, activating a cool-off period, or requesting self-exclusion, we are here to assist you every step of the way.
If you feel you need professional counselling or peer support beyond what our platform can provide, we encourage you to reach out to qualified organisations in the Philippines that specialise in gambling-related concerns. The National Council on Disability Affairs and the Department of Health both maintain referral networks for behavioural health support. Gamblers Anonymous Philippines also offers peer-led support groups where you can speak openly with others who understand what you are going through. Seeking help is a sign of strength, and taking that first step can make a meaningful difference to your well-being and the well-being of those around you.
Quick answers to the questions we hear most often from players who want to stay in control of their gaming habits.
You can set a deposit limit directly from your account settings once you are logged in. Choose whether you want a daily, weekly, or monthly cap, enter the amount in Philippine pesos, and confirm your selection. The limit takes effect immediately, so any deposits you attempt above that threshold will be declined until the limit period resets. If you want to lower your limit, the change applies right away. If you want to raise it, a mandatory review period applies to give you time to reconsider. For assistance, contact our support team through the platform at any time.
Self-exclusion is designed to be a firm commitment to protect your well-being, so it cannot be reversed before the chosen exclusion period has fully elapsed. Once the period ends, you may contact our support team to discuss reactivating your account, and we will carry out appropriate checks before doing so. We strongly encourage players who have used self-exclusion to take their time and only return to gaming when they feel genuinely ready and in control. If you are unsure, a shorter cool-off period may be a better first step before committing to full self-exclusion.
The minimum age to register and play on ttjili is 21 years old, in line with Philippine gaming regulations. We verify the age of all players during the registration and identity verification process, and accounts found to belong to underage individuals will be closed immediately with any funds returned. If you are aware of a minor attempting to access the platform, please contact our support team right away so we can take appropriate action. Protecting young people from gambling harm is a responsibility we take very seriously.
If you believe you may have a gambling problem, the most important step is to reach out for support as soon as possible. You can start by contacting our support team through the platform, who can help you activate self-exclusion or other protective tools immediately. Beyond the platform, organisations such as Gamblers Anonymous Philippines and the Department of Health's mental health referral network can connect you with professional counsellors and peer support groups. You can also visit our FAQ page for more general information about the platform and available resources.
Gaming is meant to be enjoyable. If you ever feel it is becoming something else, our tools and team are here to help. You can also visit our FAQ for more information or log in to manage your account settings.